Guilherme Paulus presented some numbers during the recently concluded Top seller event. These numbers were meant to motivate others and enable them to see how far a business that was struggling to get a single client in the 80’s and early 90’s had managed to turn its prospects around and was now the biggest tour operator in the region. This had been achieved through sweat and tears, but at the end, it had all been justified by the current success.
CVC Brasil Operadora e Agencia de Viagens S.A has managed to open and successfully operate 1,164 stores which are home to some of its 9,086 travel agents located in virtually every state in Brazil, which is then spread out in more 456 cities. This presence enabled it to offer services to approximately 3,978,018 passengers in 2016 while in 2017 the numbers are bound to grow given the fact that by October 2017, they had already served about 3,681, 624 passengers. These numbers continue to reflect the goodwill CVC Brasil Operadora e Agencia de Viagens S.A has gained from its clients both new and returning. This is the true mark of business success something that Guilherme Paulus attributes to business ethics.
The businessman is a true believer in putting the needs of the customer first and as such ensuring that they always come back and do so with friends. The company has weathered some rough times in its formative years and had it not been for his resilience it would probably not be here today. The company continues to grow as it recently acquired its competitor Experimento in a move seen as a consolidation strategy that helps its goal to gain more clients. This deal was made possible in part due to the goodwill showed by their chairman Guilherme Paulus, who still believes that CVC Brasil Operadora e Agencia de Viagens S.A still has a long way to go despite posting such impressive results.
The Carlyle Group acquired a 63 percent share at CVC Brasil Operadora e Agencia de Viagens S.A a move that saw Guilherme Paulus’ net worth run into billions. This purchase has also helped inject the much-needed capital into the company’s operations.
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